faq

We recommend checking your jewellery regularly to maintain its beauty and quality. Inspect rings, necklaces, and bracelets every 6 to 12 months to ensure settings, clasps, and stones remain secure. Regular care helps extend the life of your favourite jewellery pieces.

The design and delivery time depends on the jewellery piece and order requirements. Most ready-to-ship products are processed quickly, while customized designs may require additional time for crafting and quality checks. We always keep customers updated throughout the process.

Yes, Legacy Sphere offers customization options for customers who want unique jewellery pieces. You can share your preferred design, style, size, or personal requirements with our team, and we will help create a piece that matches your vision.

To keep your jewellery looking beautiful, clean it gently with a soft cloth and store it in a dry, safe place when not in use. Avoid exposing jewellery to harsh chemicals, perfumes, and excessive moisture to maintain its shine and finish.

Consider the recipient’s personal style, favourite colours, and the type of jewellery they usually wear. Legacy Sphere offers elegant earrings, necklaces, rings, pendants, and chains suitable for birthdays, anniversaries, weddings, and special occasions.

Yes, Legacy Sphere provides safe and secure payment methods to make your shopping experience convenient and reliable. Your payment information is handled securely to ensure a smooth checkout process.

Yes, Legacy Sphere offers reliable shipping services to help customers receive their favourite jewellery pieces safely. Delivery times may vary depending on the destination and order details.

Once your order has been shipped, you will receive tracking information from our team. You can use these details to monitor your package and stay updated about your delivery status.

If your order arrives damaged or you receive the wrong product, please contact our customer support team immediately. We will review your request and provide assistance according to our return and exchange policy.

You can check our size guide or contact our customer support team for assistance with selecting the right ring, bracelet, or necklace size. Our team will help you choose a comfortable and perfect fit.

Yes, we provide guidance and support for jewellery care and maintenance. Contact our team for assistance with product care, repairs, or recommendations to keep your jewellery in excellent condition.

Legacy Sphere combines elegant designs, quality craftsmanship, secure shopping, and customer-focused service. We create timeless jewellery collections that help you celebrate your style and meaningful moments.